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Claims Specialist II

Everest Insurance
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Rotterdam, Netherlands

Title:

Claims Specialist II

Company:

Everest Insurance (Ireland) Netherlands

Job Category:

Claims

Job Description:

Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.   

About the Role:

This role’s primary responsibility is providing direction, handling and/or oversight of all claims generated by liability business classes, which includes Casualty, Financial Lines and D&O.

Key Accountabilities:

  • Customer- and solution-oriented processing of claims in Casualty, Financial Lines and D&O.
  • Claims handling encompasses all aspects of a claim from beginning to conclusion, including fact-finding, liability and coverage evaluation, reserving, evaluation of subrogation opportunities, and deriving measures for future loss prevention;
  • Efficient and cost-effective claims settlement including responsibility for investigation, settlement and litigation costs;
  • Documentation of the information received in the claim file as well as in the systems relevant to the claim;
  • Regular review of the reserve set, taking into account the respective development of the individual case;
  • Transparent and comprehensible communication with all internal and external customers involved in the claim, in particular policyholders, brokers or attorneys
  • Cooperation with other internal units to ensure rapid and customer-oriented claims settlement
  • Monitoring trends and deriving loss prevention measures
  • Assuming other work-related tasks as required.

Knowledge, Skills, Experience and Abilities

  • Bachelor’s degree preferred with 3 – 5 years of relevant professional experience
  • Fluent level of English both written and spoken

Professional qualifications

  • Strong investigative and problem-solving skills
  • Positive and powerful personality
  • Good legal knowledge to evaluate liability and/or coverage law issues
  • Ability to work independently but also in a team
  • Analytical thinking and ability to derive conclusions
  • Simple and understandable communication skills
  • Participate in broker visits and market activities to promote the Everest brand and claims services
  • Good knowledge of MS Office

Our Culture 

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

  • Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.  
  • Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.  

Type:

Regular

Time Type:

Full time

Primary Location:

Rotterdam, Netherlands

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